Volunteer FAQs

What is the job site leader?

  • This person has to do the training video, be at check-in, and the tool line on the day-of
    • If you get the email, do the training!

Do I have to go to the kickoff ceremony?

  • If someone else from your group is going to check you in, then no, BUT there is free food, vendors and cool guest speakers, so we encourage you to come! It’s so fun!

How long is it?

  • Volunteers will arrive at the houses from 10:00 to 10:30 and will stay for 4 hours

Can I switch groups or be placed with my friends?

  • No, groups are assigned based on the needs of each job site, so we are unable to move volunteers between groups. Swaps may only be possible under specific circumstances, such as coordinating rides. 

Why are some groups bigger or smaller than others?

  • Group sizes vary based on the number of volunteers requested by each resident/job site, so uneven group sizes are expected.

Can I still sign up / add someone after the deadline?

  • Yes, we can still manually add volunteers. Please provide your UIN to [email protected], and you will have to sign an electronic waive

I am a job site leader and can’t attend—what do I do?

  • You will need to designate a replacement before we can remove you. Send the name of the person replacing you

Can we change job site leaders?

  • We are unable to switch job site leaders at this time.  However, anyone in the group can check in and pick up tools, and the job site leader can forward the email to the group.

What does the job site leader actually do?

  • Receive the email with instructions
  • Check in at the tent
  • Pick up tools

That’s it, anyone in the group can do this if needed.

When will we receive training?

  • Training was sent to job site leaders at 8:00 am Tuesday morning. 

When will we get our job site assignments?

  • All job site locations and assignments will be sent out by Tuesday

What is the schedule for the day?

  • Kickoff Ceremony & Check-in: 8:00–9:40 a.m.
  • Tool pickup: Lot 97
  • Head to job sites: around 10:30 a.m.

Why can’t I see all the groups for my organization?

  • You can only view your assigned group in the system.

What do I wear?

  • Please wear comfortable clothes that you don’t mind getting dirty, along with closed-toe shoes. If you’d like you may purchase a Big Event shirt at kickoff!

How do I pick up/drop off tools?

  • You may pick up all your tools after kickoff ends at 9:40pm. Everyone will head over to lot 97 to pick up tools on-foot. Your check-in card will tell you the tools you need and what tool line you will pick up in. You may not drive to pick up tools, but you can park in lot 100 and walk your tools over to your car after you pick them up.
  • After you are finished serving, tool drop-off will occur in lots 97 and 74. You must drive your tools back, we will not accept them on foot. We recommend you enter lot 97 through Raymond Stotzer Parkway to Olsen Blvd.